Shipping and Returns
FLAT RATE SHIPPING $3.99. ORDERS $75+ SHIP FREE! Also free in-store pickup in Bemidji.
Most orders will ship out within 48 hours. Your order will be shipped first class or priority shipping with USPS which usually takes 2-3 business days, depending on your location.
RETURNS AND EXCHANGES:
If your purchase does not work out for you, we are happy to exchange or refund you for most items. However, due to the nature of a small online business, there are some return guidelines and restrictions.
Yellow Umbrella Return/Exchange Policy:
Items must be returned within 45 days of purchase for a full refund to the original payment method. After 45 days items returned will be issued store credit for the purchase amount. *Clearance items are final sale and cannot be returned. All return items must meet the following requirements. 1. Must present original receipt. 2. Must be in new condition. 3. Must have original tags attached. Items which have been washed or laundered cannot be returned.
After 60 days your order will be handled on a case by case basis by our Customer Service. Customer is responsible for all return shipping costs with standard returns and exchanges. We will cover all shipping costs to send exchanges back to you! If you receive a defective, damaged or incorrect item, contact us and we will cover return shipping and replace the item promptly.
Because of the limited quantities per style and size, we can not guarantee we will have any specific items available for exchange. Our inventory moves quickly, but we will do whatever we can to exchange size or restock an item you simply can’t live without!
We reserve the right to deny full or partial refunds for items sent back that do not meet the following standards.
ALL RETURNS AND EXCHANGES MUST BE RETURNED ACCORDING TO THESE INSTRUCTIONS:
- Email us at firstname.lastname@example.org to request a return authorization. Please include: NAME, ORDER NUMBER, ITEM(S) BEING RETURNED, and REASON FOR RETURN.
- All clothing and shoes must be returned unsoiled (no makeup residue), undamaged, unworn and original tags still attached. Shoes must be returned in their original box. We simply cannot honor any refunds if these standards are not met.
- All returns must be received by our returns department within 30 days of your purchase.
- All ACCESSORIES, JEWELRY, and "CLEARANCE" items are FINAL SALE and cannot be returned.
- Shipping fees are not refunded. Customer is responsible for all return shipping fees.
- We reserve the right to deny full or partial refunds for items sent back that do not meet these standards.
- All refunds will be processed 7-10 days after receiving and inspecting return.